Refund policy

Return & Refund Policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return:

• Items must be unused and in original condition
• Items must be in original packaging
• You must provide proof of purchase

Note: Due to the nature of compliance products, items that show signs of use, marking, or damage may not be eligible for return.

How to Start a Return

To request a return, contact us at info@gotsafety.com.

Returns must be approved before being sent. Items sent without approval will not be accepted.

Return Address:
2402 W Industry Way
Cedar City, UT 84721

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item is defective, damaged, or incorrect, contact us within 5 days of delivery so we can resolve the issue promptly.

Non-Returnable Items

• Custom or personalized products
• Opened or used inspection tags or compliance materials
  
• Sale items
  

Bulk Orders

Bulk and multi-pack items must be returned in full. Partial returns of opened packs are not accepted.

Exchanges

The fastest way to exchange an item is to return the original item (once approved) and place a new order.

Refunds

Once your return is received and inspected, we will notify you of approval status.

If approved, refunds will be issued to your original payment method within 10 business days.

Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since approval, contact us at info@gotsafety.com.